Privacy Policy
Pilates Studio of Springfield
Effective Date: 1/1/2026
Pilates Studio of Springfield (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, schedule services, or communicate with us, including via SMS text messaging.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment processors; we do not store full payment card details)
Account information (if you create an account)
Class registrations, appointments, and purchase history
SMS consent and communication preferences
Information Collected Automatically
IP address
Browser type and device information
Pages visited and interactions with our website
Cookies and similar tracking technologies (used for basic functionality and analytics)
2. How We Use Personal Information
We use your personal information to:
Schedule and manage classes, sessions, and appointments
Process payments and fulfill online purchases
Communicate with you about your appointments, purchases, and studio updates
Send SMS messages and emails related to scheduling, reminders, studio announcements, and customer support (only if you have opted in)
Improve our website, services, and customer experience
Comply with legal, accounting, and regulatory requirements
3. SMS Text Messaging & Consent
If you opt in to receive SMS messages from Pilates Studio of Springfield, we may send you text messages related to:
Appointment confirmations and reminders
Schedule changes or studio updates
Customer service communications
SMS consent is not shared with third parties or affiliates.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.
4. How Personal Information Is Shared
We do not sell your personal information.
We may share personal information only with trusted third parties as necessary to operate our business, including:
Payment processors for secure transaction processing
Scheduling, booking, and client management software
Email and SMS service providers used solely to communicate with you on our behalf
Website hosting and analytics providers
These service providers are required to protect your information and use it only for the services they provide to us.
SMS consent is not shared with third parties or affiliates.
We may also disclose information if required by law or to protect our legal rights.
5. Ecommerce & Payment Information
When you make an online purchase, payments are processed through secure third-party payment processors. We do not store full credit card numbers or sensitive payment details on our servers.
All transactions are encrypted and handled in accordance with industry security standards.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Enable basic website functionality
Understand how visitors use our website
Improve performance and user experience
You can control or disable cookies through your browser settings, though some features of the site may not function properly.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use commercially acceptable means to protect your data.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal information, subject to legal or operational requirements
To exercise these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Pilates Studio of Springfield
Email: info@pilatesstudioofspringfield.com
Phone: 217-341-3896